Personally identifiable information collected
We collect information about our users in two different ways, implicitly and explicitly. We learn about our visitors implicitly through the use of log files from our web site and eCommerce sites. Additionally, we collect personal information in order to fulfill users' requests for additional information on our product line, and in the course of taking orders through our eCommerce sites.
When ordering from us in person, over the phone, or through our online ordering eCommerce site, we may ask you to provide your full name, telephone number, email address, delivery address, billing address, and credit card information.
How we use this information
Lou Malnati’s respects our customers' privacy and does not sell any sort of customer information.
Information gathered by our online ordering eCommerce site is used to prepare your order.
The information logged by our web site and e-commerce shopping cart is for the purpose of refining the content on our site to provide an enhanced user experience.
The forms on our site give visitors the opportunity to request more information about our product line. User information is used by internal departments to fulfill the request. Customers or visitors may be contacted by Lou Malnati’s as a follow up to their request, question, or comment.
With whom we share this information
We employ other companies in the course of providing customers with services and products that can be ordered through our web site. Examples include fulfilling orders, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments. These companies or individuals have access to personal information needed to perform their functions, but may not use it for other purposes.
The Lou Malnati’s site may contain links to other sites. Please remember that the privacy practices these sites uphold may differ from ours.
If you have any questions about this privacy statement or how we handle our customers' personal information, please feel free to call our corporate office at 847-562-1814 or fill out the contact form here to send us an email.
Effective date of the policy