Location: Chicago - River North
Responsibilities include but are not limited to:
•Take phone orders correctly per Malnati standards, which include but are not limited to:
oGreet, welcome and seat customers and answer questions in a friendly, outgoing, warm and welcoming manner.
•Knowledge of menu/description of food and prices
•Assist in determining flow of the restaurant and seating. Watch seating for effective service. Accurately estimate guests’ wait times.
oProper functioning/working knowledge of computer system
oEffective communication with Kitchen, Cashier and other phone workers.
•Greet callers promptly, courteously, efficiently and in a friendly manner.
•Close conversation/order effectively by following all Malnati procedures.
•Package food order(s) for customers, which includes flipping pizzas, boxing pizzas and packaging other delicious food items.
•Stock carry-out supplies/food.
•Any other responsibilities as may be assigned.
•Exemplary hospitality skills (friendly, courteous, anticipate the needs of our customers).
•Ability to work varied hours/days including holidays. Ability to work extra days and hours when circumstances require.
•Must be able to work with minimum amount of supervision under stressful conditions.
•Ability to take orders and process information and goods through computer system and register system.
•Reading, writing and verbal communication skills.
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