We pride ourselves on having a welcoming atmosphere and great service.  We believe that part of our success is due to our customers getting the best service possible so they keep coming back (and we appreciate them for that!).  Of course another part of our success is having the best deep dish pizza in the world, but we are focusing on service here. 

There are many attributes of great customer service that we stress as a service-focused company, but we really want to know what our customers expect.  What do you demand in service and what are your most important elements of great service?  Has this changed over time?