Wednesday, September 29, 2010
Excellence is an Art...
Excellence is an art won by training and habituation.
We do not act rightly because we have virtue or excellence, but we
rather have those because we have acted rightly. We are what we
repeatedly do. Excellence, then, is not an act but a habit. Lou Malnati's takes pride in their employees. We realize that the people we employ are just as dedicated to customer service and quality as Lou and his family were and still are. Employees go through rigorous training to ensure that they understand the core values and foundation of Lou Malnati's and that they, in their own way, reflect and project that from within themselves. Along with understanding the heart and soul of the company, we want to show them that we are dedicated to teamwork and committed to helping, sharing and supporting one another. We want to help our employees grow as individuals and watch them succeed. If our employees are happy, our customers are happy. Aristotle said that "excellence is an art won by training and habituation,"... we couldn't agree more.