Dear Loyal Customers:
Maybe you have heard some whispers about Lou Malnati’s partnering with a new investor. Well, it’s true, and I want to assure you that our deep dish pizza – the one that you love and crave – will continue to be just what you expect. We, along with our new partner, are committed to keeping the same dedication to excellence in every step of the pizza, so every bite is as mouthwatering as you have always known it to be.
It is business as usual for us, so your pizzas will continue to be served with the same hospitality and authentic Chicago-style experience as it has been over the past 46 years by the same caring and dedicated team members you see week in and week out. And, whether you like it or not, I’m not going anywhere either! I plan to remain an active owner and will work alongside our management team and employees as I have always done, fully involved in this business that I am so passionate about.
This is an exciting time for Lou Malnati’s, as I made the decision to partner with this investor, BDT Capital, so that our company can focus on growth, both with our people and our business. After all, we would like to share Chicago’s legendary pizza with others across the country. It’s only fair that we do! But we promise that we will grow slowly, like the time it takes to cook a deep-dish pizza perfectly, maintaining our consistency and quality. This is part of a growth strategy, not a cost-cutting measure.
I look forward to seeing you in one of our pizzerias soon. Feel free to reach out to [email protected] if you have questions or concerns.
Owner, Lou Malnati’s Pizzeria
Questions? Please contact us. We would love to address any of your questions or concerns!
We take pride in providing a family culture for all of our employees, so this announcement was just as important for our team as it was for our customers. Read Marc Malnati’s letter to the entire Lou Malnati’s team announcing this news here.