If you were a member of our previous rewards program and have questions about your account or how your points and rewards were transferred, check out these frequently asked questions here.
Do you love Lou Malnati’s? Do you like getting free food as a reward for ordering? If your answer to either of these questions is “YES!” then that’s why! Sign up and be rewarded for enjoying your favorite foods from Lou Malnati’s. Redeem a reward any day of the week. No strings attached.
Already have a Lou Malnati’s online ordering account? You’re already signed up!
Download the Lou Malnati's app or log in to your account at order.loumalnatis.com to see your reward progress.
Don’t have an account yet? Sign up by downloading the Lou Malnati’s app or head to order.loumalnatis.com to create an account.
Participation in Lou Malnati’s Rewards is completely free. It is our way of saying “Thanks!” to our customers who order from us the most.
Yes! Points can be earned and rewards can be redeemed at all Lou Malnati’s locations.
Be rewarded for enjoying your favorite foods from Lou Malnati’s! Simply put, sign up for Lou Malnati’s Rewards, earn one point per dollar spent by making purchases like you always do, and earn rewards for free food, like desserts, appetizers, salads, and of course, pizza. Redeem a reward when it’s convenient for you, any day of the week!
Earn one point per dollar spent when you make a purchase at Lou Malnati’s, whether you’re dining in, picking up, or ordering delivery.
Points are awarded based on the subtotal of your order after any discounts have been applied, before tax, gratuity, and any applicable delivery fees, excluding the purchase of gift cards.
Order through the Lou Malnati’s app or online at order.loumalnatis.com and points will automatically be credited to your account. When you order by phone or dine in, simply mention you are a rewards member and we will make sure you get points for your order.
Yes! Place your order through the Lou Malnati’s app or online at order.loumalnatis.com and your points will automatically be credited to your account.
Calling the store to place your order or dining in? Simply let us know you are a rewards member and we will make sure your account is credited for your purchase.
You will only earn points for orders placed directly with Lou Malnati’s. Let’s keep this between us!
Points and any earned rewards expire if you do not place any orders for 24 months.
Just think, two years is a long time to go without your favorite pizza from Lou Malnati’s…we don’t think you’ll have a problem!
You will not earn points for catering orders, however, if you frequently order catering, join Lou Malnati’s Catering Cash for a rewards program created specifically for you!
Head to catering.loumalnatis.com for full program details and to sign up.
Lou Malnati’s Rewards was created specifically for purchases in our pizzerias. You will not earn points for Tastes of Chicago shipping orders.
Earn points to reach a reward, redeemable for a free menu item like a salad, appetizer, pizza, and more!
Earn 150 points and a reward for one of the following will become available:
Earn 200 points and a reward for a medium pizza, your choice of deep dish or thin crust, will become available.
Earn 250 points and a reward for a large pizza, your choice of deep dish or thin crust, will become available.
You can redeem a reward at any Lou Malnati’s location with no minimum purchase whenever and however it is convenient for you, whether that’s dining in, picking up, or ordering delivery.
You can redeem one reward per order.
There is no minimum spend to redeem a reward.
Points are credited to your account post-purchase. If your order earns you a reward, that reward will be available for use on your next purchase.
Use the “forgot password” link located on the sign-in screen in the Lou Malnati’s app or on our website, order.loumalnatis.com.
Still having trouble? Contact us at email@example.com and we’ll help you get logged in.
Look to the bottom of your receipt for a 13-digit code. Enter that code within 30 days of your purchase on the app or at order.loumalnatis.com and the missed order will automatically be credited to your account.
The 13-digit code is located at the bottom of your receipt.
If you need to merge a duplicate account, please contact us at firstname.lastname@example.org and we will help you merge the two accounts.
We think we have a really good thing going here, so we hope you won’t ever want to leave us, but if you no longer want to participate in Lou Malnati’s Rewards, please contact us at email@example.com and our Customer Care Team will cancel your membership.