During my time with Lou Malnati's, I've gone from delivery driver, to shipping-website debugger, to shipping-website manager, to junior software developer, and now to lead software developer. When I started here, I had no idea what I wanted to do for a career. But over the years, Lou's has provided a great variety of opportunities which allowed me to hone in on what I liked doing and where I could have the biggest impact. I'm still learning new things every day and love coming to work.
As a Delivery Driver for Lou Malnati’s I learned what it meant to be a team player and slowly took the initiative to take on more responsibility within the store. I started off working part-time as a driver for about a year and eventually began cross training in different areas like phones and cashier. It gave me good insight on how to operate a restaurant and I learned how to manage by watching managers that I worked under. I moved into the Manager in Training program after about 4 years with Lou Malnati’s, all after one of our District Managers mentioned it to me in passing about a year prior. I never thought about being a manager until then but it turned out to be an excellent decision. What I enjoy the most about working for Malnati’s is the how well my team works together at each individual location as well as the support I receive from fellow managers and staff around the company. I truly feel happy to come into work every day.
When I first came to Lou's I had previous management experience at a small franchise. I thought that delivery driving for Lou's would be quick cash and a good in-between job for me. What happened was just the opposite. As I started driving, I quickly became aware of how great and how special Lou's really is. This company demonstrated to me how we go above and beyond the typical service I was used to giving guests. Not only did Lou's prove to me that they were the best at what they did, but also allowed me to give input and lead meetings with the drivers to help improve the delivery driver department. Within a quick few months I knew I wanted to do more within this company. I approached one of the managers at the time and shared my interest in growing with Lou's. In the months that followed the management team pushed me to grow in areas that really helped me develop as a leader. In roughly 9 months I went from delivering pizza's door to door to starting the Manager in Training program and learning all that Lou's has to offer. Lou's will give you the tools to grow with unlimited potential. And for that I'm beyond grateful.
I was surprised to find out that Lou's actually "Walks the Talk". Other companies that I have worked for have all had slogans, sayings, etc. such as, "We care about every employee!" or, "We're #1 because you're #1!". Let's face it, nobody would proclaim, "We strive to be #2!" or, "We treat our employees poorly!" But, unfortunately, not a lot of companies really follow through with their claims all the time. Lou's really does believe and live every one of their Core Values. It's really been a refreshing change.
When I was searching for a new opportunity, what really attracted me to Lou Malnati's were the culture and its people. I was really looking for a company that cared about its people more than they cared about the bottom line. There is a real culture of investment at Lou Malnati's - investment in our brand, our customers, and most importantly, in each other. If you come to Lou Malnati's with an open mind and an open heart you will grow both professionally and personally in ways you never knew were possible. What I love about this company is the support that you have from the store level all the way to Marc Malnati himself. The culture and the values are alive and breathing in each and every employee, and it shows in the longevity and tenure in leadership. When you have a CEO that delivers pizza in a blizzard side by side with his employees, you know you're apart of something special.
The benefits for working for the Malnati group are unique for the industry. Relationships, family, and loyalty are evident throughout the entire company. I was surprised how many people have remained with the company for over 10 years and wished I had made this move years ago. I was extremely surprised with how everyone, regardless of position or title, is committed to helping during a shift.